The tours except the e-bike tour take place in all weather conditions, the e-bike tour can therefore be postponed or refunded with a good purchase.
The vehicles are licensed to carry 4 people. If there are more than 4, several vehicles will be used to do the tour together. Small children count as passengers.
Tour cancellation is possible with 100% refund within one week of departure. Cancellations after this deadline and up to 24 hours before will be refunded with a voucher valid for 6 months. Beyond the 24 hours prior to departure there is no refund. If the tour is cancelled by the agency you are entitled to a 100% refund.
No, the tour ends at the starting point, or at the point indicated if otherwise specified.
The meeting point is Piazza Santa Croce at the corner of Via Magliabecchi.
There are stops at which the guide will let you off the vehicle if you wish, so that you can take a photo and admire the beauty of the city. At other points on the tour, stopping and disembarking is prohibited to avoid obstructing traffic and for safety reasons.
The new regulations of the Municipality of Florence make it difficult for us to provide pick-up in some parts of the city. It is advisable to reach the meeting point independently.
The covid-19 provisions stipulate that the electric vehicle may only carry relatives.
In Italy, electric bikes for children are not approved for road traffic.
Small/medium sized dogs are allowed except in museums where they are not allowed.